These Terms of Website Use (‘Terms‘) (together with the documents referenced in it) govern the way in which you may make use of our website (‘Our Site‘). Use of Our Site includes accessing, browsing, or registering to use Our Site and Activities Services.

By using Our Site whether as a Guest or an Member, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use Our Site or Services.

1   Information about Us

Our Site is operated by Tivity Limited (‘We‘, ‘Our‘, ‘Us‘). We are registered in England and Wales (Company number 11243813) and our registered office at 5 Chatsworth Road, Croydon, CR0 1HE.

2   Definitions

Guest‘ refers to any or all visitors to Our Site who are not Members. Member(s)‘ refers to any or all registered users of Our Site. Services‘ means the services available to Members via Our Site, any other branded or co-branded services/websites (including sub-domains, international versions, widgets, and mobile versions) and our social media.

3   Registration and account security

All users of Our Site whether as a Guest or as an Member are required to comply with all applicable provisions of these Terms and the other policies referred to in these Terms. In particular all users should comply with the following rules:

  1. You should not use Our Site if you are under the age of 18 years old.
  2. You should not use Our Site if you have been convicted of any offence or are subject to any court order relating to assault, violence, sexual misconduct or harassment.
  3. You will not provide any false personal information on Our Site, or create an account for anyone other than yourself without their permission.

In addition to the above, Members are required to comply with the following rules which relate to registering and maintaining the security of your account once you register as a Member:

  1. You must be 18 years of age or older to register as an Member.
  2. You must provide your real name and personal information when you register as an Member and must keep your personal details including your email address and correspondence address accurate and up-to-date.
  3. You will not share your password with anyone and you will not let anyone else access your account, or do anything else that might jeopardise the security of your account. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly change your password to ensure your account is secure.

4   Privacy, acceptable use, cookies and payments

Our Privacy Policy sets out the terms on which We process any personal data We collect from you, or that you provide to Us. By using Our Site, you consent to such processing and you warrant that all data provided by you is accurate.

We encourage you to read the Privacy Policy, and to use it to help you make informed decisions in relation to the data you choose to share with Us.

Please also review the following documents, which provide additional information about your use of Our Site and Services:

  1. Our Acceptable Use Policy which sets out the permitted uses and prohibited uses of Our Site. When using Our Site, you must comply with this Acceptable Use Policy.
  2. Our Cookie Policy which sets out information about the cookies on Our Site.
  3. Our Payment Terms which apply to all payments made on or through Our Site and for the Services.

5   Sharing your content and information

Any content you upload to Our Site will be considered non-confidential and non-proprietary, however, you can control how it is shared through your privacy and application settings.

Whenever you make use of a feature that allows you to upload content to Our Site, or to make contact with other Members, you must comply with the content standards set out in our Acceptable Use Policy.

By uploading content to Our Site, you grant Us a non-exclusive, transferable, sub-licensable, royalty-free worldwide licence to use any intellectual property rights contained in your content. When you choose to make content or information public on Our Site, it means that the content will be available to be seen and accessed by any user of Our Site who will be able to associate it with you.

You warrant that any such contribution complies with our Acceptable Use Policy, and you will be liable to Us and indemnify Us for any breach of that warranty. If you are a private individual, this means you will be responsible for any loss or damage We suffer as a result of your breach of warranty.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to Our Site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other Member on Our Site.

We have the right to remove any posting you make on Our Site if, in our opinion, the post does not comply with the content standards set out in our Acceptable Use Policy.

If you choose to delete any of the content you have uploaded onto Our Site, it is deleted in a manner similar to emptying the recycle bin on a computer and that removed content may remain in backup copies for a reasonable period of time (but will not be available to others).

6   Safety of our site and Members

We do our best to keep Our Site safe and to protect the safety of Members, but We cannot guarantee this. We need your help with this and require you to comply with the provisions of our Acceptable Use Policy.

We can remove any content or information you post on Our Site if We believe that it violates our Terms or Policies.

We do not guarantee that Our Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology device in order to access Our Site and you should use your own virus protection software.

When arranging to meet another person though use of our services you must take precautions to stay safe. Any meetings are at your own risk and We have no responsibility for these meetings.

7   Accessing Our Site

Our Site is made available free of charge and is directed to people residing worldwide, however charges may apply for Services.

We do not guarantee that Our Site, or any content on it, will always be available or be uninterrupted. Access to Our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of Our Site without notice. We will not be liable to you if for any reason Our Site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to Our Site.

You are also responsible for ensuring that all persons who access Our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

8   Mobile and other devices

We currently provide our mobile services for free, but please be aware that your carrier’s normal data charges will still apply.

In the event you change or deactivate your mobile telephone number, you are required to update your account information on within 48 hours to ensure that your messages are not sent to any other person.

You provide consent and all rights necessary to enable users to sync (including through an application) their devices with any information that is visible to them on Our Site.

9   Amendments

To these Terms:

  1. We may revise these Terms at any time, in which case We will update the ‘last updated’ date referred to at the end of this document. Please check these Terms from time to time to take notice of any changes as they are binding on you.
  2. Your continued use of Our Site and Services, following the changes to our Terms, policies or guidelines, constitutes your acceptance of our amended terms, policies or guidelines.

To Our Site:

  1. We may update Our Site from time to time and may change the content at any time. However, please note that any of the content on Our Site may be out of date at any given time, and We are under no obligation to update it.
  2. We do not guarantee that Our Site, or any content on it, will be free from errors or omissions.

10  Termination

We have the right to disable any user’s password or account, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms or create risk or possible legal exposure for Us. We will notify you of the termination by email or at the next time you attempt to access your account. If We disable your account due to you breaching any of our Terms, you will not create another one without our permission.

As a member you may request the closure of your account at any time by requesting closure in the area of the website designated for such purposes.

11  Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, We exclude all conditions, warranties, representations or other Terms that may apply to Our Site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, Our Site, or for reliance on any content displayed on Our Site.

If you use Our Site as a private individual, please note that We only provide Our Site for domestic and private use and We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If you use Our Site for business purposes, please note that in particular, We will not be liable for loss of profits, sales, business, or revenue, business interruption, loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Our Site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on Our Site. Such links should not be interpreted as endorsement by Us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

12  No reliance on information

The content on Our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on Our Site.

Although We make reasonable efforts to update the information on Our Site, We make no representations, warranties or guarantees, whether express or implied, that the content on Our Site is accurate, complete or up-to-date.

13  Intellectual property rights

We are the owner or the licensee of all intellectual property rights in Our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print, copy, and may download extracts, of any page from Our Site for your personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on Our Site must always be acknowledged. You must not use any part of the content on Our Site for commercial purposes without obtaining a licence to do so from Us or our licensors.

If you print off, copy or download any part of Our Site in breach of these Terms, your right to use Our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

14  Third party links, activities and resources on Our Site

Where Our Site contains links to other sites, activities and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

Third party activities offered on Our Site are subject to the specific leisure provider’s terms and conditions – you should read these to ensure suitability of facility, venue, any specific dress codes or other important terms prior to making a booking.

The website directory contains public sector information licensed under the Open Government License v2.0 –  Data © Sport England

15  Applicable law

Please note that these Terms, their subject matter and their formation, are governed by English law. You and We both agree to that the courts of England and Wales will have non-exclusive jurisdiction, and where you use Our Site for business purposes any non-contractual disputes or claims will also be governed by English law.

16  Other

If We fail to enforce any of these Terms, it will not be considered a waiver. Even if We delay in enforcing our Terms, this will not be considered a waiver and We will still be entitled to enforce our Terms at a later date.

You will not transfer any of your rights or obligations under these Terms to anyone else without our consent.

All of our rights and obligations contained within these Terms are freely assignable by Us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.

We reserve all rights not expressly granted to you.

You will comply with all applicable laws when using or accessing Our Site and the Services.

These Terms and the documents referred to in them make up the entire agreement between you and Us regarding your use of Our Site and the Services and supersede all preceding agreements. If any part of these Terms are found to be unenforceable, the remaining provisions will remain in full force and effect.

17  Contact Us

To contact Us, please email or you can write to Us at Tivity Limited, 5 Chatsworth Road, Croydon, CR0 1HE.

These Terms were last updated on 26th April 2018.